At GritHaven, we care deeply about your privacy and are dedicated to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect your privacy when you visit our website or use our services.

1. Information We Collect

• Personal Information: When you engage with our website, such as completing a purchase or filling out a form, we may collect your name, contact details (email, phone number), shipping and billing address, and payment information.
• Non-Personal Information: We also automatically collect technical details such as your IP address, browser type, operating system, and site usage patterns through cookies.

2. How We Use Your Data

• Process transactions and complete orders
• Communicate with you about your orders or services
• Provide customer support and respond to inquiries
• Send you relevant marketing materials and promotions, with your consent
• Improve our website’s performance and user experience

3. Sharing Your Data

We will never sell your personal information. However, we may share it with trusted service providers who help us with payment processing, shipping, marketing, or analytics. These third parties are obligated to protect your data and are allowed to use it only for the purposes for which they were hired.

4. Cookies and Similar Technologies

We use cookies to improve your browsing experience, customize content, and gather analytical data. You can manage cookie preferences via your browser, but disabling cookies may affect certain website functionalities.

5. Data Retention

We will only retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once no longer required, your data will be deleted or anonymized.

6. Your Privacy Rights

• Request access to your personal data
• Correct or update any inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications

7. Security Measures

We take reasonable measures to protect your personal data, both online and offline. While no method of data transmission or storage is completely secure, we employ encryption and access control to protect your information.